ludwigb
09-02-2006, 08:38 PM
I have been with Powweb for 3 years. They provided a number of services for a very reasonable price. They weren't always as reliable as I would have liked since they seemed to go down from DDOS attacks a little too often. But on the whole I liked them. Their forum was especially good with many knowledgeable contributors.
Unfortunately, they have been bought by a holding company called Endurance that is in the business of buying up hosting services and conglomerating them into one network. The people at the top are only interested in the bottom line and seem to be uninterested in customer service. During the migration of Powweb accounts to the servers at Endurance there were innumerable problems. Just read the Powweb forum. Of course many complaints were removed by the heavy-handed forum moderators but there are still a mountain of them. Endurance seems to have been ill-preapared for the migration and unable to cope with many of the common content management and commercial packages that the old Powweb handled nicely. Right now Endurance seems to have a backbome problem as well. The customer service is a laugh (except when you're crying).
I could go on but enough said. I'm looking for a new host. The bottom line- Avoid Powweb or any hosting service that Endurance has taken over.
Unfortunately, they have been bought by a holding company called Endurance that is in the business of buying up hosting services and conglomerating them into one network. The people at the top are only interested in the bottom line and seem to be uninterested in customer service. During the migration of Powweb accounts to the servers at Endurance there were innumerable problems. Just read the Powweb forum. Of course many complaints were removed by the heavy-handed forum moderators but there are still a mountain of them. Endurance seems to have been ill-preapared for the migration and unable to cope with many of the common content management and commercial packages that the old Powweb handled nicely. Right now Endurance seems to have a backbome problem as well. The customer service is a laugh (except when you're crying).
I could go on but enough said. I'm looking for a new host. The bottom line- Avoid Powweb or any hosting service that Endurance has taken over.