newsletter
08-29-2012, 03:07 AM
iKode helpdesk software is a Help Desk Software-as-a-Service on cloud for customer service and support.It covers customer support, ticket support system, online help based on the needs of enterprises. Because of its economy, utilities and usefulness, the SaaS has been applied in companies of all sizes. iKode free service management software (http://www.service-management-software.org), which has a distinguish knowledgebase. Here, I want to give you the outstanding features of knowledge base in helpdesk exclusively.
1.Be abundant in articles
As you know, help desk software covers the function as ticket support system, the customers can search any answers with inputting the key words of their tickets in the searching column, the relative articles will be listed.
2.Be shared to any communicative tools
Good recourse value your share. There are many conducive articles which to enlarge eyesights, enrich knowledge, and empower abilities, therefore, it is indispensable for you to share them with your friends in different communicative tools, such as facebook, twitter and so on. Knowledge-base of iKode helpdesk software, from where you can share the serviceable articles to the communicative tools directly.
3.Be beneficial to SEO
The links in the articles will not be changed if it was shared by others, which will better to search engine optimization. As a result, the rank of your website is likely to be lifted by this way.
The above-listed 3 features are the main representative features of iKode helpdesk server. It is due to the 3 distinguish features of Helpdesk server is more superior to other software.
1.Be abundant in articles
As you know, help desk software covers the function as ticket support system, the customers can search any answers with inputting the key words of their tickets in the searching column, the relative articles will be listed.
2.Be shared to any communicative tools
Good recourse value your share. There are many conducive articles which to enlarge eyesights, enrich knowledge, and empower abilities, therefore, it is indispensable for you to share them with your friends in different communicative tools, such as facebook, twitter and so on. Knowledge-base of iKode helpdesk software, from where you can share the serviceable articles to the communicative tools directly.
3.Be beneficial to SEO
The links in the articles will not be changed if it was shared by others, which will better to search engine optimization. As a result, the rank of your website is likely to be lifted by this way.
The above-listed 3 features are the main representative features of iKode helpdesk server. It is due to the 3 distinguish features of Helpdesk server is more superior to other software.