migrating an account from old host to our host

step 1: genrate a full backup for the domain
login into cpanel
goto backup and genrate back

setp2: login to our server
ftp oldhosthost domainname
get the backup file using get command
(get filename)

step3:restore the back for the domin
/scripts/pkgacct username

step 4:inform to customer to change her name servers