I've recently given up on echolima getting their act together and fixing my website and have switched to netfirms. However, I've been unable to transfer my domain/registrar. I'm trying to switch to netfirms as a registrar and it asks for an authorization code from my current registrar (echolima). I've been unable to contact echolima via their ticket system, email and phone for a month now.
Echolima is a reseller for eNom, which I was able to contact a couple weeks ago. They told me to email echolima and state a 24 hour deadline to respond with this authorization code, and then forward that email to eNom and they could handle the transfer for me. The time came and went, I forwarded the mail and haven't received a reply. I've since been unable to contact eNom in regards to this issue.
Netfirms wasn't helpful (though I may try calling back and getting a different service rep) and basically told me nothing could be done.
If anyone knows what I can do to get my domain transfered or to get the auth code, I'd really appreciate the help. Thanks!