Yes, but what makes for 'good customer support'? Is it just the fact that they pick up your calls and offer 24/7 option? Is it the availability of different channels of communication, such as phone support, live chat, email and ticket channels? Is it how polite, friendly and efficient they are while answering your queries? Or is it a blend of all these qualities?
Very rarely do web hosts have the perfect customer support. To go that extra mile in helping you with your issues, to solve your problems swiftly and to always, always be available for you are some of the most sought-after characteristics that every customer looks for in a customer support team.
My question here is: Has anyone here found the perfect customer support yet?
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