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  1. #1
    Registered User
    Join Date
    Feb 2015
    Location
    India
    Posts
    47

    Hosting hacked what to do?

    Hello All,

    What are steps need to be follow if your hosting account got infected with malicious code or hacking?

    Thanks

  2. #2
    If your website has been hacked recently, you will have to put a little ... Your hosting provider should be able to give you some details about the ..

  3. #3
    Member
    Join Date
    Apr 2017
    Posts
    93
    Contact the web host you are subscribed with. Their support team will provide complete assistance in protecting your site and also to retain lost data and files.

  4. #4
    Registered User 24x7servermanag's Avatar
    Join Date
    Jul 2017
    Location
    India
    Posts
    329
    If your website is hacked I would suggest you to take below action as soon as possible -

    1. Please make your website offline as soon as possible to avoid the further loss.
    2. Once site will be off-line contact your web-host and ask them to find the malicious codes, scripts, IP addresses etc. which are hacked and contains the spam.
    3. If you or your web hosting provider has the backup of all data under your hosting service panel then ask them to check it for malicious contents, scan them with the latest antivirus.
    4. Once done then download the current contents on the site and upload new contents.
    5. Make sure to provide the correct ownership and permission to all files and directories.
    6. Reset the password to complex one for all the panel, databases, FTP users, email accounts etc.
    7. Patch the script and codes.
    8. Always make sure to update the applications/CMS which you have installed.

  5. #5
    Registered User
    Join Date
    Oct 2015
    Posts
    62
    Hello,

    Do you have a clean backup ? If you don't know what to do you should delete your entire website and reinject your backup otherwise you might forget something and you will be hacked again.
    In addition learn about security holes related to what you're using on your website.
    Thomas | Community manager | ikoula Dedicated servers, VPS and Public Cloud.
    Contact us | Follow us Twitter | Like us Facebook

  6. #6
    Junior Member
    Join Date
    Oct 2017
    Posts
    26
    Quote Originally Posted by 24x7servermanag View Post
    If your website is hacked I would suggest you to take below action as soon as possible -

    1. Please make your website offline as soon as possible to avoid the further loss.
    2. Once site will be off-line contact your web-host and ask them to find the malicious codes, scripts, IP addresses etc. which are hacked and contains the spam.
    3. If you or your web hosting provider has the backup of all data under your hosting service panel then ask them to check it for malicious contents, scan them with the latest antivirus.
    4. Once done then download the current contents on the site and upload new contents.
    5. Make sure to provide the correct ownership and permission to all files and directories.
    6. Reset the password to complex one for all the panel, databases, FTP users, email accounts etc.
    7. Patch the script and codes.
    8. Always make sure to update the applications/CMS which you have installed.
    Completely agree with what you have to say. But as mentioned by ikoula, its a great practice to check your own website's security holes and find out the real cause behind it.

  7. #7
    Registered User
    Join Date
    Jan 2016
    Posts
    147
    Contact the web variety you are signed up with. Their assistance group will provide complete assistance in defending your site and also to maintain missing information and information files.

  8. #8
    Registered User
    Join Date
    Oct 2017
    Location
    Delhi
    Posts
    12
    YOu Should Hire A hacker.

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