BenSages
11-19-2019, 04:11 AM
Features (Per month)
Bronze
Silver
Gold
Platinum
24/7 Helpdesk Support
L1 + L2
L1 + L2 + L3
L1 + L2 + L3
L1 + L2 + L3
Live Chat Support (Technical - L1 & L2)
No
No
No
Yes
Live Chat Support (Sales & Pre-Sales)
No
No
No
Yes
Number of Helpdesk tickets
Unlimited
Unlimited
Unlimited
Unlimited
Number of Live Chats
0
0
0
Unlimited
Number of Servers supported
1
1
1
1
Pre-Sales Support - Helpdesk
Yes
Yes
Yes
Yes
Guaranteed Response time
30 mins
30 mins
30 mins
30 mins
Average Response time
20 mins
20 mins
20 mins
20 mins
Average Resolution Time
6 hours
6 hours
6 hours
6 hours
Number of Domains
Unlimited
Unlimited
Unlimited
Unlimited
OS Supported
Linux
Linux & Windows
Linux & Windows
Linux & Windows
Control Panel
Needed
Needed
Not Needed
Not Needed
Server Management
Yes
Yes
Yes
Yes
Average resolution time
12 hours
12 hours
12 hours
6 hours
Server Migration
No
No
Yes
Yes
Server Restoration
No
Yes
Yes
Yes
Backup Management
No
Yes
Yes
Yes
Price
$49
$59
$89
$129
Order NOW
Order NOW!! (https://www.supportsages.com/cpanel-server-management/)
Order NOW!! (https://www.supportsages.com/helpdesk-support-per-server-silver/)
Order NOW!! (https://www.supportsages.com/per-server-helpdesk-support-gold/)
Order NOW!! (https://www.supportsages.com/per-server-helpdesk-support-platinum/)
Bronze
Silver
Gold
Platinum
24/7 Helpdesk Support
L1 + L2
L1 + L2 + L3
L1 + L2 + L3
L1 + L2 + L3
Live Chat Support (Technical - L1 & L2)
No
No
No
Yes
Live Chat Support (Sales & Pre-Sales)
No
No
No
Yes
Number of Helpdesk tickets
Unlimited
Unlimited
Unlimited
Unlimited
Number of Live Chats
0
0
0
Unlimited
Number of Servers supported
1
1
1
1
Pre-Sales Support - Helpdesk
Yes
Yes
Yes
Yes
Guaranteed Response time
30 mins
30 mins
30 mins
30 mins
Average Response time
20 mins
20 mins
20 mins
20 mins
Average Resolution Time
6 hours
6 hours
6 hours
6 hours
Number of Domains
Unlimited
Unlimited
Unlimited
Unlimited
OS Supported
Linux
Linux & Windows
Linux & Windows
Linux & Windows
Control Panel
Needed
Needed
Not Needed
Not Needed
Server Management
Yes
Yes
Yes
Yes
Average resolution time
12 hours
12 hours
12 hours
6 hours
Server Migration
No
No
Yes
Yes
Server Restoration
No
Yes
Yes
Yes
Backup Management
No
Yes
Yes
Yes
Price
$49
$59
$89
$129
Order NOW
Order NOW!! (https://www.supportsages.com/cpanel-server-management/)
Order NOW!! (https://www.supportsages.com/helpdesk-support-per-server-silver/)
Order NOW!! (https://www.supportsages.com/per-server-helpdesk-support-gold/)
Order NOW!! (https://www.supportsages.com/per-server-helpdesk-support-platinum/)