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View Full Version : Check Out Our Black Friday & Cyber Monday Server Management Plans



BenSages
11-19-2019, 04:11 AM
Features (Per month)
Bronze
Silver
Gold
Platinum


24/7 Helpdesk Support
L1 + L2
L1 + L2 + L3
L1 + L2 + L3
L1 + L2 + L3


Live Chat Support (Technical - L1 & L2)
No
No
No
Yes


Live Chat Support (Sales & Pre-Sales)
No
No
No
Yes


Number of Helpdesk tickets
Unlimited
Unlimited
Unlimited
Unlimited


Number of Live Chats
0
0
0
Unlimited


Number of Servers supported
1
1
1
1


Pre-Sales Support - Helpdesk
Yes
Yes
Yes
Yes


Guaranteed Response time
30 mins
30 mins
30 mins
30 mins


Average Response time
20 mins
20 mins
20 mins
20 mins


Average Resolution Time
6 hours
6 hours
6 hours
6 hours


Number of Domains
Unlimited
Unlimited
Unlimited
Unlimited


OS Supported
Linux
Linux & Windows
Linux & Windows
Linux & Windows


Control Panel
Needed
Needed
Not Needed
Not Needed


Server Management
Yes
Yes
Yes
Yes


Average resolution time
12 hours
12 hours
12 hours
6 hours


Server Migration
No
No
Yes
Yes


Server Restoration
No
Yes
Yes
Yes


Backup Management
No
Yes
Yes
Yes


Price
$49
$59
$89
$129


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