how to fix 404 error in bigcommerce store?

[pharmasecure]

how to fix 404 error in bigcommerce store?

[John-Smith]

can you share the screenshot and which platform It is?

[SinelogixTechno]

Most 404 error pages offer the same bland experience. As important as this page is, it generally receives very little attention and effort. Consider creating a custom 404 error page to better engage the user.

Offer a promotion

Try to turn the negative experience into a positive one by offering a promotion or benefit of some sort. You might consider sharing a coupon code to convert what would have been a bounce into a customer.

[davidweb09]

You have to add 301 SEO redirect code in htaccess file to move 404 errors to homepage. https://rankaroo.com/contact-us/

[SinelogixTechno]

To ensure 404 errors don't get out of hand, it is considered a best practice to regularly check for and fix broken links. When remedying 404 errors, there are three easy ways to classify them:
Broken internal links: these are links that are found on your own website that result in a 404 error. To resolve these, you want to fix the link itself. Find and modify the link for every 404 error. Use the “Linked From” field in the tools above to find the page(s) where the broken link originates.
External links: these are inbound links that originate from somewhere outside of your website. As you generally do not have the ability to edit the target of an external link, set up a 301 redirect to point the broken URL at the appropriate target URL. For example, if another website links to www.example.com/red-black-shoe... in error, you would create a redirect to the correct URL, www.example.com/black-red-shoe...
Direct navigation: these are errors that result when a user directly types a page URL into the browser but either mistypes or tries to go to a page that does not exist. As these are unique, there is not a way that they can be prevented. A 301 redirect can be created, but is likely not necessary.

[jayam]

To fix 404 errors with a 301 redirect, you can manually create 301 redirects one by one in the Control Panel. You can also prepare a CSV file and bulk import it in the Control Panel. Alternatively, the Swerve Redirects app allows you to quickly fix 404 errors with 301 redirects in a single step.

[RH-Calvin]

A 404 error is an HTTP status code that means that the page you were trying to reach on a website couldn't be found on their server. The 404 Not Found error might appear for several reasons even though no real issue exists, so sometimes a simple refresh will often load the page you were looking for. The most common method is to retry the web page by pressing F5, clicking the refresh/reload button, or trying the URL from the address bar again.