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View Full Version : How do you secure data in Salesforce when dealing with external applications?



pavani25
06-18-2024, 08:29 PM
Securing data in Salesforce when dealing with external applications involves several strategies and best practices to ensure data integrity, confidentiality, and compliance. Here are some key measures to secure data:

1. OAuth Authentication:
OAuth 2.0 is a protocol that allows secure token-based authentication and authorization. External applications can use OAuth to securely access Salesforce data without exposing user credentials.
Implementation: Set up a connected app in Salesforce and configure OAuth scopes and permissions. External applications will use the OAuth tokens for API access.
2. IP Whitelisting:
Restrict access to Salesforce APIs from known and trusted IP addresses. This prevents unauthorized access from unknown or potentially harmful IP addresses.
Implementation: In Salesforce Setup, navigate to Network Access and add the trusted IP ranges.
3. SSL/TLS Encryption:
Ensure that all data transmitted between Salesforce and external applications is encrypted using SSL/TLS. This protects data from being intercepted or tampered with during transmission.
Implementation: Use HTTPS endpoints for API calls and ensure the external application supports SSL/TLS encryption.
4. Field-Level Encryption:
Use Salesforce Shield Platform Encryption to encrypt sensitive data at rest. This ensures that even if data is accessed unauthorizedly, it remains unreadable without the encryption keys.
Implementation: Enable Shield Platform Encryption and specify which fields and data need to be encrypted.
5. API Security:
API Limits: Set API rate limits to prevent abuse and ensure fair usage.
Security Tokens: Use Salesforce-generated security tokens along with passwords for API access.
OAuth Scopes: Limit OAuth scopes to only the permissions necessary for the external application.
6. Access Controls and Permission Sets:
Grant minimal necessary permissions to users and applications interacting with Salesforce. Use permission sets and profiles to control access to data.
Implementation: Configure user profiles and permission sets to restrict access to sensitive objects, fields, and records.
7. Audit Trails and Monitoring:
Enable and monitor audit trails to keep track of data access and modifications. This helps in detecting and responding to unauthorized access attempts.
Implementation: Use Salesforce’s Event Monitoring and Field Audit Trail features to track changes and access patterns.