“Advantages of adding live chat to website:

[LBC201]

Adding live chat to website is very useful and it helps in increasing online sales and maximizing return on investment. Just by adding live chat to your website will not work the main thing is to provide 24/7 support to your website visitors. Live Business care providing such services at very nominal prices.
Regards,
LiveBusinessCare

[cafcoll]

Adding live chat to website is very useful and it helps in increasing online sales and maximizing return on investment. Just by adding live chat to your website will not work the main thing is to provide 24/7 support to your website visitors. Live Business care providing such services at very nominal prices.
Regards,
LiveBusinessCare

But sometimes live chat for most websites isn't working. Specially when you need tech support. When you send them a chat message no one would reply.

[brainpulse]

Yes Live chat is very important feature of website.

cafcoll is right, i am also facing same problem and Now I feel If cant provide 24X7 support, Do not add live support, because it is iterating.......when not functioning .......

[Stebar]

Live chat is helpful especially when it comes to customer services in a website. A visitor usually wants a fast reply and a site that offers reliable live chat will surely get an increased online sales and more visitors. Nobody wants to get their time wasted so if a person wants to get a live chat in his site, better make sure that it is functional and not SPAM.

http://www.linkedin.com/pub/steve-barbarich/4/128/10b

[jayceehailey]

In a highly competitive market such as today, the marginal sales or service you have over your competitors can make a difference if you gain or lose sales. In this world of automated customer systems to help tone, the ability to chat live with through the site is a standout feature. Having such a feature to the site, especially when a competitor can not be a key selling point that compels a potential customer to choose you over a competitor. Since the Internet has matured, online shoppers become savvier and are waiting for more online sellers. Increasingly, they want to back up with a live customer support online, just as they would in a brick and mortar store. According to a survey by Andersen Consulting, nearly 62 percent of Internet consumers said they would buy more products online if live customer support were available.

[HostEase]

It is very important to add live chat to your website, especially for the online business or like web hosting. Take web hosting for example,when customer comes across problem which is very urgent,they need fast and timely reply.This live services are related very closely to the site future.

[shakir]

Yh its very good to get instant support especially for hosting, online trading sites...Now almost hosting provider site having this features

[Maxy]

Adding a live chat will be a great forum in one's website since communication is the key to learn and to comprehend thoughts and ideas.

[adamlaw]

What are some of the best free live chat programs that you would recommend?

[dorothy456]

This will increase the profits of the company significantly. But being a good person with good communication to ensure information to customers.

[Portal88]

Yes, I agree with you that live chat is very useful. But, the other important thing is that we need to make sure that we have the good person with good communication skill that can handle our customer. :)

[waqas]

yes i know it is very helpful

[anorris]

Yeah I know it sucks to always catch livechat agents while they are away. I think this can easily be avoided just by hiding the live chat buttons/interface whenever all agents are offline.

Another alternative is to just use online messnegers like msn, yahoo etc...

[Sabrina Gage]

What are some of the best free live chat programs that you would recommend?
You can take a look at Comm100 Live Chat Software (http://www.comm100.com/livechat/). It is free and easy to use. Your web visitors can chat with you by simply clicking on the chat button. You can easily monitor you website.

[alexsmth114]

Some really nice advantages posted!!..

[~ServerPoint~]

I believe that live chat room that is the best advantage for your visitors and potential customers.

[jennie23]

Live2Support is one of the industry leading live chat software provider for websites. Live2support also offers live chat ourtsourcing services with the help of company's own expert domain operators.

[king_king]

its nice thanks

Best Regards
WwW.Chats-World.Com (http://WwW.Chats-World.Com)

[search]

yes live chat is very use full in website and i recommended livezilla

[jennie23]

Adding a live chat feature to your website could revolutionize the way you meet and connect with potential clients. Offering a wide range of capability and intuitive technology, Live2support.com (http://www.live2support.com) enables you to speak directly with your real estate website visitors while they are on your site, thus eliminating wait time in getting the information they need to make an informed decision.

[jamsen]

Exceed New Expectations for Instant Communications - Offers a high-speed alternative communication channel for website visitors, compared to telephone and email.

Superior Service - Enables “consultative interactions” for your website's visitors to enhance their overall experience

Business Intelligence - Insights gained through live chat can be used to guide your program offerings and website navigational improvements.

Our Live Chat Agents reduce “interest abandonment” by intervening with your visitors prior to missing the value of their site visit.

Enables EXCEPTIONAL Targeted Promotions Opportunities (event attendance, membership opportunities, web advertising, etc) while supporting the visitor’s objectives.

Significantly boosts your Members Web Referrals
Enables site Visitors to overcome site-search and navigational challenges by pushing the most relevant web pages to the visitor based on their requested needs.

Overall, Saves you Chamber Time and Money,and Promotes Revenue Generation!

[Server Hosting]

Adding a live chat is very helpful for clients

[interservermike]

Live chat is very important, when your clients have problems and questions they can ask you right away to fix it as soon as possible. Sites have to be ready and always online 24/7. When you ran it successfully, it can actually build a trusting relationship between you and the client. The result is that they will continue to use your service and even refer it to their friends because you are reliable. :)

[ChetanAlpha]

Live chat is precise and spontaneous making it easy to understand for both, the operator and the visitor. Opting for web browser based companies that provide support without jeopardizing any security and offers open port settings is essential as visitors can be at ease as they only need to interact with support representatives.

[Johndoe_56]

Right these days live chat option become very popular and every business owners use this option on their own website by which they can easily interact with online website visitors and solve users queries instantly. I tried eAssistance pro live chat software really its a perfect solution for customer online support.

[singhabhishek25]

There is a lot of advantage of having a live chat software on your website, because sometime user do not want to call and do not want to wait for getting reply from email as he needs all this instantly so at the point of time he will like to chat and get instant information.

[ugnakr86]

Hi, You can Communicate with client easly

[SWHC]

Probably is the best way to prove web hosting good service to end users. The support via live chat, can be the first contact with the future customers, so it's the first impression and probably, end users evaluate the entire services quality on this first impression.

In addiction, it's very useful to have the possibility to receive a tech answers in few minutes to solve problems.

Personally, I use live chat for pre-sale and problems questions, so I think it's essentially for a web hosting provider. But only if it works!

[virendra]

yeah i also believe it if you want to increase your sales than you should active to solve your custmer's problem regarding your product. whereby more people trust your brand's product and your brands..