newsletter
07-24-2012, 05:17 AM
Help desk software has evolved greatly over the last few years and it now has the capability of being hosted away from your on-premise server ...you may think, a. what is help desk software? b,how could I get a suitable one?
Help Desk Software is utilized by organizations that offer technical support to computer users. Help desk software is a key resource for a successful service desk in an IT department well aligned with the business units' needs.
Ikode php helpdesk software, which I used for a long time, you can google it and have a try. Maybe it is the helpdesk software you have searched for a long time.
Here below I'm going to mention some significant features of PHPKode helpdesk X:
* Multi-department collabration functionality aims to provide effective communication within and between departments, and then increasing customer satisfaction.
* Custom Helpdesk Ticket Form for detailed customer information.
* Modified Ticket Status.
* Added the users rate.
PHPKode helpdesk X is an easy to use free service management software (http://www.service-management-software.org) and easy to integrated to your website.
Help Desk Software is utilized by organizations that offer technical support to computer users. Help desk software is a key resource for a successful service desk in an IT department well aligned with the business units' needs.
Ikode php helpdesk software, which I used for a long time, you can google it and have a try. Maybe it is the helpdesk software you have searched for a long time.
Here below I'm going to mention some significant features of PHPKode helpdesk X:
* Multi-department collabration functionality aims to provide effective communication within and between departments, and then increasing customer satisfaction.
* Custom Helpdesk Ticket Form for detailed customer information.
* Modified Ticket Status.
* Added the users rate.
PHPKode helpdesk X is an easy to use free service management software (http://www.service-management-software.org) and easy to integrated to your website.