Issue with external hardDisk

[joyenjoy]

WD 500GB external hard disk not mounting on Linux as well as windows, it is showing malfunctioned device,
we have important data on that drive not want to format also,if their any way to get it fix without formatting ?
>>>waiting for valuable suggestion. :eek:

[webspekers]

The External hard being serviced in the local service points, Ask them to back up my data in secure way.

[alfredo85]

Call technician to recover the data and to Flash your hard drive.

[Clydegrant]

External device normally catch the virus very easily that's why their life is always on risk. But many software are available just use them, Definitely, you will find the solutions.

[Raju]

I think it little complicated issue ,it seems that there is some hardware problem , if you are using device which is in guarantee then just call costumer care.

[partapamit]

Yeh i also agree , consult to hardDisk company customer care.

[trailerstash]

A hard disk drive (HDD)[note 2] is a data storage device used for storing and retrieving digital information using rapidly rotating discs (platters) coated with magnetic material. An HDD retains its data even when powered off. Data is read in a random-access manner, meaning individual blocks of data can be stored or retrieved in any order rather than just sequentially. An HDD consists of one or more rigid ("hard") rapidly rotating discs (platters) with magnetic heads arranged on a moving actuator arm to read and write data to the surfaces.