Clyde Swann
11-19-2007, 07:06 PM
Please be advised that HOSTGATOR does not stand behind its refund guarantee. After about 10 days I requested to have my account cancel because of too old software on accounts. Such as Apache version 1.39. Some of applications required Apache 2.x. I followed the required procedures to cancel. After about 24 hours I got an email back asking to explain the reason for cancelation. I did. Absolutly no response since then. I called, I used live chat, only to get more run around. Hostgator advertises 45 days refund guarantee on their website. When I contacted then to cancel account I was promptly told it was just a 30 day guarantee. Irregardless, I had only had the account 10 days. I submitted request on 11/16. It is now 11/19 and the account is still not cancelled. STAY AWAY!! NOT A REPUTABLE COMPANY!!!!