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View Full Version : Outsource Support for good



sparktechs
02-07-2008, 11:18 PM
Hello,

SparkSupport is eager to take up the technical support of your esteemed webhosting company.

We can provide you impeccable and prompt responses round the clock 24/7/365 at a very reasonable rate. We assure you that you can concentrate more on expanding your business whilst we take care of your customer issues. Our techs can handle L1/L2/L3 issues and all of us are computer graduates with expertise in both linux and networking.

We can take care of your

Server Hardening ( Install firewall and take all precautionary measures to make your servers 100% secure)
Server Monitoring (Using tools like nagios)
Chat Support (Simple issues can be solved so that customers need not await for long hours from support team)
HelpDesk Support ( 1 hr response and 5 hr resolution)
Basic Router and Switch configuration (Vlan creation)
Vertias Volume management (We can configure your backups if your data is very critical)
VPS (Virtualization by using OpenVZ, Virtuozzo, Xen)
Third party tools installations. (MRTG,Vshare etc)
(ctd..)

And we are more than happy to assist in every needs of your company and its growth.

Awaiting for a positive response.


Warm Regards
Jim