Elaine
06-06-2013, 09:56 PM
With more and more companies choosing a help desk software for customer service, it is not an easy thing to find a good service software from a lot of help desk softwares. Quality identifies is very different. A PHP helpdesk software can allow the customization demand based on several projects at the service counter platform. With its help, the user can quickly login and faster submitted tickets than previously.
However, PHP Helpdesk contains many features. It is used to create a single point of contact between customers. A good help desk software (http://www.phphelpdesk.org/) can make the process simpler and easier . When a user submitted ticket, PHP Helpdesk software will make the ticket to be automatic classified, and then distributed exactly to department members, all of the processes completed only need a few seconds, customers can get fast response.
However, PHP Helpdesk contains many features. It is used to create a single point of contact between customers. A good help desk software (http://www.phphelpdesk.org/) can make the process simpler and easier . When a user submitted ticket, PHP Helpdesk software will make the ticket to be automatic classified, and then distributed exactly to department members, all of the processes completed only need a few seconds, customers can get fast response.