sansastark
07-28-2016, 06:40 AM
If you are thinking of using A2 Hosting, read my experiance with them before doing so:
I signed up with A2 a few days ago on thier shared hosting - turbo (on the strength of positive reviews), installed wordpress mu but needed support with a customzer issue so sent them an email, waited for around 5 hours then contacted them through thier live help to see when my support ticket would be dealt with, thier reply was 'they will get to me as soon as possible but to speed up my support ticket I can use thier 'priority support' for $19.99 per month!!... Really, for one question to be answered in a timely fashion I'll need to spend $19.99..wow! It seems like web hosts are only interested in selling an additional service to you and they will use crazy tactics to do so...not impressed! Well I'm not paying $19.99 so now I'm waiting for my support ticket to be answered, its been 15 hours and counting...I also have an account with ResellerClub so might use them for my site instead, at least RC support is better than A2 from what I'm experiancing.
If you do decide on using A2 Hosting keep in mind that you will need to use thier 'priority support' to get your support tickets answered swiftly.
I signed up with A2 a few days ago on thier shared hosting - turbo (on the strength of positive reviews), installed wordpress mu but needed support with a customzer issue so sent them an email, waited for around 5 hours then contacted them through thier live help to see when my support ticket would be dealt with, thier reply was 'they will get to me as soon as possible but to speed up my support ticket I can use thier 'priority support' for $19.99 per month!!... Really, for one question to be answered in a timely fashion I'll need to spend $19.99..wow! It seems like web hosts are only interested in selling an additional service to you and they will use crazy tactics to do so...not impressed! Well I'm not paying $19.99 so now I'm waiting for my support ticket to be answered, its been 15 hours and counting...I also have an account with ResellerClub so might use them for my site instead, at least RC support is better than A2 from what I'm experiancing.
If you do decide on using A2 Hosting keep in mind that you will need to use thier 'priority support' to get your support tickets answered swiftly.