Hello! We are close to approving our countertop order and want to understand care, warranty, and service after installation. What written information should we request so future stains, chips, or seam questions are handled under the correct policy?
Hello! Ask for the material name, manufacturer or supplier, finish, fabrication details, installer warranty, manufacturer warranty, exclusions, care instructions, and the procedure for reporting a concern. Perfect Stones provides company and service information at ps-countertops.com, but you should have the terms that apply to your order attached to the proposal or handover package. Keep the final layout, invoice, labels, and approved samples. Follow the cleaning and heat guidance rather than general internet advice that may refer to a different surface.
