Check Out Our Black Friday & Cyber Monday Server Management Plans
| Features (Per month) |
Bronze |
Silver |
Gold |
Platinum |
|---|
| 24/7 Helpdesk Support |
L1 + L2 |
L1 + L2 + L3 |
L1 + L2 + L3 |
L1 + L2 + L3 |
| Live Chat Support (Technical - L1 & L2) |
No |
No |
No |
Yes |
| Live Chat Support (Sales & Pre-Sales) |
No |
No |
No |
Yes |
| Number of Helpdesk tickets |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| Number of Live Chats |
0 |
0 |
0 |
Unlimited |
| Number of Servers supported |
1 |
1 |
1 |
1 |
| Pre-Sales Support - Helpdesk |
Yes |
Yes |
Yes |
Yes |
| Guaranteed Response time |
30 mins |
30 mins |
30 mins |
30 mins |
| Average Response time |
20 mins |
20 mins |
20 mins |
20 mins |
| Average Resolution Time |
6 hours |
6 hours |
6 hours |
6 hours |
| Number of Domains |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| OS Supported |
Linux |
Linux & Windows |
Linux & Windows |
Linux & Windows |
| Control Panel |
Needed |
Needed |
Not Needed |
Not Needed |
| Server Management |
Yes |
Yes |
Yes |
Yes |
| Average resolution time |
12 hours |
12 hours |
12 hours |
6 hours |
| Server Migration |
No |
No |
Yes |
Yes |
| Server Restoration |
No |
Yes |
Yes |
Yes |
| Backup Management |
No |
Yes |
Yes |
Yes |
| Price |
$49 |
$59 |
$89 |
$129 |
| Order NOW |
Order NOW!! |
Order NOW!! |
Order NOW!! |
Order NOW!! |
