What are some common challenges that ecommerce websites face when it comes to shipping and logistics, and how can they overcome these challenges?
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What are some common challenges that ecommerce websites face when it comes to shipping and logistics, and how can they overcome these challenges?
Common challenges that new and growing ecommerce websites face in terms of shipping and logistics are:
1. Delivering the products at the right time in the right place
2. Maintaining the quality of the product while it is in shipping and
3. If there are any exchanges or returns, safely ship the items back to the manufacturers.
While the ecommerce website is new but growing, it is important to build customer trust by addressing the above challenges and finding appropriate solutions.
For this, there are two solutions:
1. Building a complete shipping and logistics system in house
2. Hiring a reliable logistics services provider that offers a complete logistics and distribution solution
It is advisable to initially have a person or two to handle the process in-house, till the time its manageable. And once the business grows in terms of orders, a good services provider must be hired.