Stay away from 1planhost.com
Hoping this will help other people out who were interested in signing up for new service from 1planhost.com. I just filed a complaint with bbb.com about the service that I have recieved from 1planhost.com.
Basically they did a server migration about 3 weeks ago, and still haven't resolved all issues. They just this week shut down all phone operations so you can no longer call the company. They haven't responded to the 5 emails I have sent, or the 2 phone messages. I have never been more dissatisfied with a service in my entire life. It isn't just me, it is others too, see the following link:
http://1planhost.com.web-hosting-top...st.com-reviews
My issue was that it took them 2 weeks to fix an issue with FLV's not playing properly, and I still don't have the ability to create new MySQL databases. Their support is horrible, reliability is attrocious, and they never respond to incidents, phone calls, or anything else. They offer a 45 money day guarantee, which I hope they will still honor since I have attempted to contact them when I was still in that window, but when they don't respond for weeks at a time, it is hard to make it in that window.
Stay away from 1planhost.com
1planhost is Horrific! Our site has been messed up for a month since a fiasco of a server migration. One email back today from the countless emails, trouble tickets, phone calls and messages and chat messages left (because no chat is available.) The email we received today did not even address the problem we were having. We have always had on and off trouble with email. Sometimes it may take a day or more for an email with an attachment to be received by a recipient. RUN screaming from this company.
We moved our sites from 1Planhost
We had a ton of trouble with 1Planhost. The 1Planhost migration was a complete mess. Several of our sites were down for days!! Luckily, we found DriveThruWebHosting.com - they helped us get control of our domain name, move our website to their servers, and it has been excellent ever since.
Hope this helps anybody with their problems, since 1Planhost is down all the time.