The notion of electronic commerce with there benefits
The notion of electronic commerce with there benefits
Is a system that allows the online movements of buying and selling goods, services, information, and also provides an electronic movements that support the generation of revenue, such as enhancing the demand for those goods and services, information,
As electronic commerce offers online sales support operations and customer service. Can be likened to e-commerce e-market continues its vendors (suppliers, or companies, or shops) and intermediaries (brokers) and buyers, providing the products and services in the form of virtual or digital, and paid e-money.
Can be divided into the activities of e-commerce in its current form to the two main sections:
1 – E-commerce companies to individual customers (Business-to-Consumer), and the term is shorthand for B2C, which represents trade between the companies on the one hand and individual customers on the other.
2 E-commerce companies to companies (Business-to-Business), referred to as a shortcut symbol B2B; representing electronic trade exchange between the company and others.
Electronic commerce offers many advantages that can benefit the companies are large, such as:
Marketing more effective, more profits: The adoption by companies in online marketing, allows them to showcase their products and services in various parts of the world without interruption – throughout the day, seven days a year – giving these companies a greater opportunity to reap the profits, as well as access to more customers .
Reduce the expenses of companies: The process of preparation and maintenance of e-commerce sites on the Web more economical than building retail markets or maintenance of offices. Companies do not need to spend big on things promotional, or install expensive equipment used in customer service. Does not appear there is a need in the company to use a large number of staff to conduct inventory and administrative work, since there are online databases maintained on the sale of the company and the names of customers, and allows for a single person’s information retrieval in the database to examine the dates of the sale easily.
Effective communication with partners and customers: folds of e-commerce distances and cross the border, which provides an effective way to exchange information with partners. And provide e-commerce is a good chance for companies to take advantage of goods and services provided by other companies (ie suppliers), so-called e-commerce companies to companies
(Business-to-Business).
What benefits derived by customers from e-commerce?
Save time and effort: open electronic markets (e-market) permanently (all day without any holiday), does not require customers to travel or wait in a queue to buy a particular product, as they do not have to transfer the product to the home. Does not require the purchase of a product more than clicking on the product, and enter some information about credit card. There are in addition to credit cards, many of the payment systems such as the appropriate use of electronic money (E-money).
Freedom of choice: the availability ofe-commerce a wonderful opportunity to visit various types of shops on the Internet, in addition to that, it provides customers with complete information about the products. All this without any pressure from the vendors.
Lower prices: There are several online companies that sell goods at prices lower than traditional stores, because online shopping offers a lot of costs incurred in the ordinary shopping, which is in the interest of customers.
User: Internet provides an interactive communications immediately, which allows companies in the electronic market (e-market) to take advantage of these features to answer customer inquiries quickly, thus providing better services to customers and accounts for their satisfaction.
The future of electronic commerce:
Increasing day by day the number of merchants who express optimism about the benefits of e-commerce, allowing the trade of new small businesses to compete with large companies. And develop several techniques to overcome the obstacles faced by customers, particularly at the level of confidentiality and security of financial transactions on the Internet, and most important of these protocol layers of security (Secure Socket Layers-SSL) and safe financial movements protocol (Secure Electronic Transactions-SET), and the emergence of such technologies and solutions to remove many of the concerns that I had some, and promise a bright future of these indicators of electronic commerce, and the bottom line is that electronic commerce has become a reality, and prospects and potential do not stop
