Mochahost customer review

If you would like to know more about Mochahost's quality of service and their customer service or how they process problem tickets or about the company in general before you try to make a decision on whether or not you would like to use their service, then please review this page. This page has been created by one of their past customers who wants you to know, first hand, the truth about their services . This information has been updated on Facebook at
http://www.facebook.com/MochahostNever
or you can follow the twitter posts at
https://twitter.com/#!/mochahost_never
I am sure that you won't regret reading this information if you are seriously considering using Mochahost for hosting your website.

I have cancelled my service with Mochahost and asked them for a refund for the prorated amount remaining because their service lacks both reliability and availability. You can expect that, using Mochahost servers, your website will be unavailable to your customers at least twice a month.
So a word to the wise. It would be best to never start service with Mochahost. If you are unhappy with their service it appears that you will not get a refund if you cancel your contract. They owe me a refund of 130 USD for the 2 years that were remaining on my contract but they are refusing to pay.

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