Stay away from 1planhost.com

Hoping this will help other people out who were interested in signing up for new service from 1planhost.com. I just filed a complaint with bbb.com about the service that I have recieved from 1planhost.com.

Basically they did a server migration about 3 weeks ago, and still haven't resolved all issues. They just this week shut down all phone operations so you can no longer call the company. They haven't responded to the 5 emails I have sent, or the 2 phone messages. I have never been more dissatisfied with a service in my entire life. It isn't just me, it is others too, see the following link:

http://1planhost.com.web-hosting-top...st.com-reviews

My issue was that it took them 2 weeks to fix an issue with FLV's not playing properly, and I still don't have the ability to create new MySQL databases. Their support is horrible, reliability is attrocious, and they never respond to incidents, phone calls, or anything else. They offer a 45 money day guarantee, which I hope they will still honor since I have attempted to contact them when I was still in that window, but when they don't respond for weeks at a time, it is hard to make it in that window.

Sorry to hear about your problems with them. And thanks for the information. I am sure it will help alot of people out when choosing webhosting.

Maybe you can get a refund for your remaining service time and switch to another provider.

1planhost is Horrific! Our site has been messed up for a month since a fiasco of a server migration. One email back today from the countless emails, trouble tickets, phone calls and messages and chat messages left (because no chat is available.) The email we received today did not even address the problem we were having. We have always had on and off trouble with email. Sometimes it may take a day or more for an email with an attachment to be received by a recipient. RUN screaming from this company.

We have received bad reviews on 1planhost on www.HostMarker.com as well. It appears that they will lose many customers quickly.

We had a ton of trouble with 1Planhost. The 1Planhost migration was a complete mess. Several of our sites were down for days!! Luckily, we found DriveThruWebHosting.com - they helped us get control of our domain name, move our website to their servers, and it has been excellent ever since.

Hope this helps anybody with their problems, since 1Planhost is down all the time.

hi

i have heard some stories about 1 plan host on WHT, they seem a bad hosting company.

Sorry to hear of your problems :(

I used 1planhost for a little while as well. They were pretty good, but I had a prolonged problem with database downtime that they couldn't seem to solve. I guess I may try them again someday...but after they complete this server transition you're talking about! :-O Hosts really have a hard time ensuring good service during these phases...

there's a blog all about it here http://1planhostsucks.blogspot.com

I think it's fair to say they are probably the worst host in the world, and a bunch of lying theives too who dont even honor their refund promises.

Their servers are probably sinclair spectrums or something.

It seems that before it was taken over by this new company the provider was very reliable, however, after the takeover the service and reviews have just deteriorated terribly, I have no idea what 1planhost.com is attempting to do, but it does appear as though it will lose customers rapidly at the rate its going at if changes are not made very quickly.

Quote:

---

Originally Posted by johnnyangel

there's a blog all about it here http://1planhostsucks.blogspot.com

I think it's fair to say they are probably the worst host in the world, and a bunch of lying theives too who dont even honor their refund promises.

Their servers are probably sinclair spectrums or something.

---

Why dont you guys get these people to investigate it. heck they may even be able to help you get your money back. www.mybadhost.com

Thanks for the ipt - I'll get right over there! 1planhost - WORST host in the world!

There's a class action suit starting up if anyone is interested. http://1planhostsucks.blogspot.com

Their owner was posting on these forums at one time. What happened to him?

Hmmm... however when i type asp.net web hosting it show in the first page? thanks for info

I guess they completely pulled the plug in the past 2 or 3 days? I was unaware of all the commotion with them, although I've certainly have had my 'ups and downs' with them lately. Now there is nothing accessible on any of their domains, or on mine either. Not even the nameservers.

Found this info.. :mad:
My last email from 1plan said this...

Dear Client:

There will be an emergency maintenance done tonight on the Control panel server. Starting 11:30PM-3AM June 14, 2006, you will not be able to log in to your control panel. Please note that all of the web sites and email accounts as well as Databases will be working. We apologize for such short notice.

Thank you
WebHostPlus

Linky: http://www.webhostplus.com/contact.asp
Whois info: Matches 1planhost whois.

Registration and WHOIS Service provided by directNIC.com

Intercosmos Media Group, Inc. provides the data in the directNIC.com
Registrar WHOIS database for informational purposes only. The information
may only be used to assist in obtaining information about a domain name's
registration record.

directNIC makes this information available "as is", and does not guarantee
its accuracy.


Registrant:
1PlanHost.com
2115 Linwood Ave, 5th Floor
Fort Lee, NJ 07024
US
201-520-1801


Domain Name: 1PLANHOST.COM

Administrative Contact:
Operations, Network domainreg@1planhost.com
2115 Linwood Ave, 5th Floor
Fort Lee, NJ 07024
US
201-520-1801


Technical Contact:
Operations, Network domainreg@1planhost.com
2115 Linwood Ave, 5th Floor
Fort Lee, NJ 07024
US
201-520-1801


Record last updated 10-04-2003 04:40:49 PM
Record expires on 02-05-2009
Record created on 02-05-2001

Domain servers in listed order:
NS1.WINSDNS.COM 216.74.123.111
NS2.WINSDNS.COM 216.74.123.112

Are the 1planhost and webhostplus one and the same company?

OK, so this is pretty scary. Been with 1planhost for several years and have had no major problems. The few times I needed support they helped out pretty quickly. Then everything just goes dead without any warning.

How do I switch hosting of my domain to a new hosting company, since I registered through 1planhost?

Please post here if anyone hears anything else. Thanks.

Cline
absentcommish@hotmail.com

I concurr...I've had 1planhost for 2 years without any major problems until their April upgrade. The last 2 days, none of my websites are up; and I also noticed that 1planhost.com is also down.

I didn't receive any email notices from them that their sites will be down; so if anyone have any info regarding this, please let me know

thanks

"Are the 1planhost and webhostplus one and the same company?"
Webhostplus bought 1planout so I would asume you need to contact webhostplus
If you google webhostplus review you will here many horror stories of people
who had perfectly good host only to have terrible service when bought by
webhostplus

Links:
http://www.webhostplus.com/
http://www.webhostplus.com/contact.asp
http://www.webhostplus.com/support.asp
other contact:
1 (877) HostPlus
201-520-1800
email:
support@webhostplus

Thanks onsitepc,

Do you know any details about this deal? Was there a press release about this acquisition?



Thanks

Quote:

---

Originally Posted by onsitepc

"Are the 1planhost and webhostplus one and the same company?"
Webhostplus bought 1planout so I would asume you need to contact webhostplus
If you google webhostplus review you will here many horror stories of people
who had perfectly good host only to have terrible service when bought by
webhostplus

Links:
http://www.webhostplus.com/
http://www.webhostplus.com/contact.asp
http://www.webhostplus.com/support.asp
other contact:
1 (877) HostPlus
201-520-1800
email:
support@webhostplus

---

Some interesting discusion on another forum.
http://webhostingtalk.com/showthread.php?t=505737
:rolleyes:

Is anyone seeking legal actions against 1planhost / webhostplus?

It's one thing to have bad service...it's another to have no service, no warnings, no nadda while keeping our money

If anyone knows, please share

Does anyone out there have any information regarding the current 1planhost.com outage as of September 20, 2006. My site and my client's site has been down since Monday, as well as 1planhost.com has been down and email not working with no explanation. They are as usual not answering their phone lines, as if they totally disappeared.

My clients are losing business - Is there any way to release our domain names from this company, WebWeavers which is also non responsive.

They were so great for years and now their service is just simply terrible. The previous owner should be ashamed of himself for selling to such a shafty new host provider.

If anyone has more info please Reach me at NiceMassage@gmail.com

Thank you!
Todd

This sounds like another poorly planned acquisition/migration. We have done several server migrations (one time even from one control panel to another) and I know from experience that if you plan well, there will be no downtime whatsoever.

I was wondering what plans did 1planhost offer before the acquisition? I might be able to help some of the unhappy customers, if you give me more details.

OK, hang on to your chairs here's a link to the bombshell.
Keep in mind there is no way to confirm all of this its just people
talking on a forum like this one but it seems there is inside information here.
http://www.webhostingtalk.com/showthread.php?t=540279
It would seem ther are numerous law suits pending.
1planhost offered %100 up time garantee. will have to look up details.

Good luck to all.

Thanks for this update...I guess I am going to have to move my 3 websites now...I was hoping to avoid this

...those of us who paid for the whole year will just have to eat our losses and move on; I suppose...

:mad: :rolleyes:

My site seems to back up & running now, FWIW. I'm still getting away from this claptrap company so fast you'll see little cartoon dust clouds.

Step 1: Get my domain over to Register or GoDaddy.
Step 2: Find a new company.

At least Step 1 should be possible now that I can access my Control Panel.

Thanks for the help guys, and good luck!

Cline

these links may help you.
http://www.trenton.bbb.org/nis/newse...21000024000676

http://search.bbb.org/
http://www.state.nj.us/lps/ca/ocp/ocpform.htm
http://www.webhostplus.com/contact.asp
http://www.networksolutions.com/whois/index.jsp

We can get more done if everyone is informed on other threads and forums that are unaware of how serious this is.
I want to tell these folks but I don't have posting privlages for links yet.

http://webhostingtalk.com/showthread.php?t=505737

If someone does(you have to have had 5 preivious posts) please log in inform them with a link to this thread.
Thank you.

Wow, this is getting big.
There is a class action lawsuit and a web site made just for it here.

http://www.whplawsuit.com/
:rolleyes:

Did you get your files? I don't think you will get a refund from them. Transfer to a better hosting company.

I had my domain registered with Go Daddy and site files hosted at 1plan/webhostplus/ihosting/?
I publish fom my local files so I didn't lose anything. What's interesting is now that I am hosted on Go Daddy my 50 to 100 spam messages a day dropped to
0 or 1 a day. I still have another domain name only registered with 1planhost. That sould be fun to transfer.

I registered my domain name with 1planhost. and hosted the website with them also.

the website is down from sevral days. i don't know why !!!

i got email from 1palnhost saying that the are going to close! and i need to download all my data from the server in 2 weeks !!

i register with another hosting server but i can't move my domain name to the new hosting server !! i need to change the DNS of my domain name! and i don't know how to do it!!!

any one can help me with this??

Quote:

---

Originally Posted by zoomyat

i register with another hosting server but i can't move my domain name to the new hosting server !! i need to change the DNS of my domain name! and i don't know how to do it!!!

---

I'm in the same boat. I've been sending an email a day to 1planhost's tech support and have yet to receive a response. If anybody has any advice, I'd be glad to hear it.

good that they responsed you .. for me still they didn't !!!! :(

No...you must have misread my post. I still haven't received any response.

Received my "24 hours till we close shop" email. Still nothing about my domain name.

me 2 :(

------------
Please accept this letter as a Final notification of the 1PlanHost intent to
terminate service and for you to seek an alternative provider ASAP. The
1PlanHost is providing you with this notice to afford you the opportunity in
obtaining hosting services elsewhere.





This termination is not a result of any wrong doing on your part, but rather the
1PlanHost is ceasing all business operations at this time. We are grateful for
your dedication, business and continued support. We wish you all the best in
your business endeavors and it was a pleasure serving you.



Yours truly,

Customer Care
--------------