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  1. #1
    Join Date
    Jul 2020

    [Tips] What to check when your website is inaccessible.

    Websites are very popular in this era. A company needs a website to showcase its products and promote its business. An online tutoring school needs a website to stream live videos for students.

    Any website is powered by a hosting service which is an internet service of renting space on a web server in an Internet Data Center with 24/7 internet connectivity to host websites or web applications.

    Most web hosting providers guaranteed uptime of 99.9%. But if your website is inaccessible it may be because of the host is down or other reasons as follows. You need to keep this checklist in mind to solve the problem of an inaccessible website.

    1. Your domain is expire. In this case your website may be redirected to the domain parking page. Your website should be accessible again after your have your renew but your will have to wait for the DNS to update.

    2. If your website is redirected to a suspend page then it is likely your web hosting package is expire or your website have just use up all the allowed monthly bandwidth. If it is the first case you need to renew your hosting service as soon a possible otherwise your provider may delete your website data. It is is the second case you will have to upgrade your host plan to let your website up and running again.

    3. A website may be inaccessible from incorrect name servers or DNS settings.

    4. If your website display error or a blank page then it is likely that your web scripts do not work properly.

    5. If your website is redirected to another website then it is possible that your website is hacked or is attacked by a malware. In this case first you need to restore your website using a backup data. But if a restored website is still has virus then you have no choice but to remove the malware from your website manually.

  2. #2
    Registered User
    Join Date
    Dec 2020
    thanks for sharing with us

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