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  1. #1
    Registered User
    Join Date
    May 2006
    Posts
    1

    Stay away from 1planhost.com

    Hoping this will help other people out who were interested in signing up for new service from 1planhost.com. I just filed a complaint with bbb.com about the service that I have recieved from 1planhost.com.

    Basically they did a server migration about 3 weeks ago, and still haven't resolved all issues. They just this week shut down all phone operations so you can no longer call the company. They haven't responded to the 5 emails I have sent, or the 2 phone messages. I have never been more dissatisfied with a service in my entire life. It isn't just me, it is others too, see the following link:

    http://1planhost.com.web-hosting-top...st.com-reviews

    My issue was that it took them 2 weeks to fix an issue with FLV's not playing properly, and I still don't have the ability to create new MySQL databases. Their support is horrible, reliability is attrocious, and they never respond to incidents, phone calls, or anything else. They offer a 45 money day guarantee, which I hope they will still honor since I have attempted to contact them when I was still in that window, but when they don't respond for weeks at a time, it is hard to make it in that window.

  2. #2
    Junior Member
    Join Date
    May 2006
    Posts
    27
    Sorry to hear about your problems with them. And thanks for the information. I am sure it will help alot of people out when choosing webhosting.
    ByteFortress Technologies - http://www.bytefortress.net
    Enterprise Grade Offsite Backup Solutions
    Fully Managed Disaster Recovery Solutions

  3. #3
    Member
    Join Date
    Dec 2005
    Location
    Istanbul / Turkey
    Posts
    34
    Maybe you can get a refund for your remaining service time and switch to another provider.
    www.HostMarker.com - Web Hosting Directory
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  4. #4
    Registered User
    Join Date
    May 2006
    Posts
    1

    Stay away from 1planhost.com

    1planhost is Horrific! Our site has been messed up for a month since a fiasco of a server migration. One email back today from the countless emails, trouble tickets, phone calls and messages and chat messages left (because no chat is available.) The email we received today did not even address the problem we were having. We have always had on and off trouble with email. Sometimes it may take a day or more for an email with an attachment to be received by a recipient. RUN screaming from this company.

  5. #5
    Member
    Join Date
    Dec 2005
    Location
    Istanbul / Turkey
    Posts
    34
    We have received bad reviews on 1planhost on www.HostMarker.com as well. It appears that they will lose many customers quickly.
    www.HostMarker.com - Web Hosting Directory
    Search and Browse Categorized Web Hosts
    Request Free Hosting Price Quotes

  6. #6
    Registered User
    Join Date
    May 2006
    Posts
    1

    We moved our sites from 1Planhost

    We had a ton of trouble with 1Planhost. The 1Planhost migration was a complete mess. Several of our sites were down for days!! Luckily, we found DriveThruWebHosting.com - they helped us get control of our domain name, move our website to their servers, and it has been excellent ever since.

    Hope this helps anybody with their problems, since 1Planhost is down all the time.

  7. #7
    Junior Member
    Join Date
    Apr 2006
    Posts
    19
    hi

    i have heard some stories about 1 plan host on WHT, they seem a bad hosting company.

    Sorry to hear of your problems

  8. #8
    Junior Member
    Join Date
    May 2006
    Posts
    8
    I used 1planhost for a little while as well. They were pretty good, but I had a prolonged problem with database downtime that they couldn't seem to solve. I guess I may try them again someday...but after they complete this server transition you're talking about! :-O Hosts really have a hard time ensuring good service during these phases...

  9. #9
    Junior Member
    Join Date
    Jul 2006
    Posts
    6
    there's a blog all about it here http://1planhostsucks.blogspot.com

    I think it's fair to say they are probably the worst host in the world, and a bunch of lying theives too who dont even honor their refund promises.

    Their servers are probably sinclair spectrums or something.

  10. #10
    NS-Icon
    Guest
    It seems that before it was taken over by this new company the provider was very reliable, however, after the takeover the service and reviews have just deteriorated terribly, I have no idea what 1planhost.com is attempting to do, but it does appear as though it will lose customers rapidly at the rate its going at if changes are not made very quickly.

  11. #11
    Junior Member
    Join Date
    Dec 2003
    Posts
    10
    Quote Originally Posted by johnnyangel
    there's a blog all about it here http://1planhostsucks.blogspot.com

    I think it's fair to say they are probably the worst host in the world, and a bunch of lying theives too who dont even honor their refund promises.

    Their servers are probably sinclair spectrums or something.
    Why dont you guys get these people to investigate it. heck they may even be able to help you get your money back. www.mybadhost.com
    Colorteck Network
    cPanel Pro & Rvskin
    Established Company

  12. #12
    Junior Member
    Join Date
    Jul 2006
    Posts
    6
    Thanks for the ipt - I'll get right over there! 1planhost - WORST host in the world!

    There's a class action suit starting up if anyone is interested. http://1planhostsucks.blogspot.com

  13. #13

  14. #14
    Hmmm... however when i type asp.net web hosting it show in the first page? thanks for info

  15. #15
    Registered User
    Join Date
    Sep 2006
    Posts
    1
    I guess they completely pulled the plug in the past 2 or 3 days? I was unaware of all the commotion with them, although I've certainly have had my 'ups and downs' with them lately. Now there is nothing accessible on any of their domains, or on mine either. Not even the nameservers.

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