As an IT pro for the past 12 years, I've been through a lot of hosts and I've had so me bad experiences and good experiences. After hosting with PH for the past 2 months I couldn't be happier with the level of performance, uptime and support that I've received from them.
Anytime I have an issue, I always get a real answer and it doesn't take very long. Whenever there are server or network issues and I notice as I monitor my site from hyperspin, first thing I do is check twitter.com/pacifichost_ops and they usually already mention the issue and that they are working on it. Never has my site been down for more than an hour at a time. Overall though downtime is rare and for the price you pay, it's a good deal too.
IMHO, PacificHost is really how a hosting company should be run, and I appreciate the level of service, and particularly the level of communication and transparency that PaciicHost offers - it's hard to find that anywhere else.
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