Results 1 to 2 of 2
  1. #1
    Registered User
    Join Date
    Aug 2017
    Posts
    1

    Our Futurehosting Linux VPS hit by Ransomware

    Hi Folks,

    Our Linux VPS server hosted with Futurehosting managed VPS hosting has been hit by a ransomware attack. Surprisingly the Future hosting server support is suggesting that their backups are also affected and they can only "TRY" to restore the data from an old backup. If not, they are suggesting me to contact the ransomware team and pay up the money they are asking for as only they can restore the data.

    Although we have signed up for all their backup services, they don't even have a current working backup. Is this the kind of support we can expect from any hosting company in these situations? I mean does ransomware attacks mean we cannot restore our site even using old backups? Can any server experts suggest what can be done in these situations to restore the site?

    Thnx

  2. #2
    Junior Member
    Join Date
    May 2019
    Location
    Seattle
    Posts
    13
    Quote Originally Posted by rajesh.nahar View Post
    Hi Folks,

    Our Linux VPS server hosted with Futurehosting managed VPS hosting has been hit by a ransomware attack. Surprisingly the Future hosting server support is suggesting that their backups are also affected and they can only "TRY" to restore the data from an old backup. If not, they are suggesting me to contact the ransomware team and pay up the money they are asking for as only they can restore the data.

    Although we have signed up for all their backup services, they don't even have a current working backup. Is this the kind of support we can expect from any hosting company in these situations? I mean does ransomware attacks mean we cannot restore our site even using old backups? Can any server experts suggest what can be done in these situations to restore the site?

    Thnx
    I know how it works on pc so maybe you can use this analogy with RAID 5 Data Recovery. Only after getting a full clone of each and every disk should you begin your work in trying to recover the data logically. Since the RAID was recreated, the mdadm RAID metadata was overwritten on the disks. So now, the RAID parameters and logical volume will need to be manually recreated. It can all be done in R-Studio, UFSExplorer or Recovery Explorer, but it's not likely to be any sort of automatic detection case. It'll definitely need some manual figuring out.
    Last edited by Nadaya; 07-12-2019 at 09:11 AM.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

  Find Web Hosting      
  Shared Web Hosting UNIX & Linux Web Hosting Windows Web Hosting Adult Web Hosting
  ASP ASP.NET Web Hosting Reseller Web Hosting VPS Web Hosting Managed Web Hosting
  Cloud Web Hosting Dedicated Server E-commerce Web Hosting Cheap Web Hosting


Premium Partners:


Visit forums.thewebhostbiz.com: to discuss the web hosting business, buy and sell websites and domain names, and discuss current web hosting tools and software.