Rackspace does come at a premium, but you also have to make sure you are making an apples to apples comparison. It is hard to compare "soft" items like "better customer service", but we can compare tangilble items like SLA and data center specifications. RackSpace actually outlines mean time to repair and mean time to response to trouble tickets. Also Rackspace's data centers are independently audited (SAS 70) which passes additional costs on to customers.







Bookmarks