
Originally Posted by
brchap
Just a quick testimonial for Frank's work:
I sent Frank an order about 4 days ago, and then asked him what the turn-around time was (I assumed he was getting busy). He told me that he was about a day behind his advertised 72 hour turnaround, and asked me if an extra 24 hours was cool.
Of course I said yes, because not only did I appreciate his honesty... but, what's an extra day going to hurt.
Well, I received my spreadsheet with the links about 8 hours ahead of schedule. I randomly checked about 20% of them, and not a single one of them was missing.
Excellent.
It's such a pleasure to do business with someone who communicates with you, and tells you upfront about possible delays and problems. In fact, honest communication is so rare these days that it's refreshing (and somewhat surprising) when you find someone who understands how valuable it is.
I will definitely do business with Frank again. We are lucky to have him with us here.
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